How can we help?
Find quick answers to common questions about managing your subscription, planning rules, or write directly to our team.
Email Customer Support
Have an inquiry or experiencing a technical issue? Write directly to our support inbox. We typically respond within 24 hours on business days.
Subscription & Billing
How do I cancel or manage my subscription?
All payments and subscriptions are processed directly through Apple. You can cancel or change your plan at any time in your iPhone Settings: tap your Apple ID (top profile icon) → Subscriptions → Repast. If you cancel at least 24 hours before your trial or billing period ends, you will not be charged again.
How does the 3-day free trial work?
The yearly subscription comes with a full 3-day free trial. You get unrestricted access to every recipe, weekly meal plan, grocery list, and cook mode timer. If you decide Repast isn't for you, cancel in your Apple ID settings before the 3 days end.
How do I restore my purchase on a new or second iPhone?
Repast uses your Apple ID to verify purchases with Apple and RevenueCat. On your new device, open Repast, head to Settings / Profile, and tap 'Restore Purchases'. It will immediately unlock without charging you again.
Meal Planning & Features
How does Repast prevent carb creep?
Most calorie trackers let you eat first, add up the numbers after the fact, and turn red when you exceed your limit. Repast works the other way around: each week is solved upfront with a mathematical constraint engine so that every single day stops strictly short of your carb cap (0g overage).
Can I customize allergies, food dislikes, or cooking times?
Yes. In onboarding or Settings, you can specify dietary restrictions (vegetarian, pescatarian, no red meat), exclude allergens (dairy, eggs, tree nuts, peanuts, gluten, soy, fish, pork), and set your maximum cooking time (under 15, 25, 40, or 60 minutes).
How does the grocery shopping list handle leftovers?
The planner groups recipes into whole cooking sessions. If you cook a 4-serving dish eaten across two days, the shopping list buys the exact pack quantities once rather than double-purchasing ingredients.
Privacy & Data
Where is my personal health and meal data stored?
100% on your device. Repast does not use accounts or remote profile databases. Your weight history, biometric metrics, and meal logs remain strictly in your iPhone's local storage.
Does Repast work without an internet connection?
Yes! All 153 recipes, weekly plan generators, grocery lists, and step-by-step cook timers work completely offline.